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Resilience At Work® (R@W)

A Validated Tool that Measure and Develop Resilience at Work

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Resilience at Work (R@W) is a validated and accredited framework developed by Kathryn McEwen and experts, tailored to building resilience within organizations.

The R@W framework employs a systemic approach to measure and build resilience at individual, team, and leadership levels. It's designed to foster optimal performance and personal wellbeing, reshaping resilience in the workplace for sustainable success.


In a world where resilience is increasingly critical, Forward Training and Consulting introduces the Resilience At Work® (R@W) toolkit. This innovative tool sets a new benchmark in developing resilience within individuals, teams, and leaders. A Scientifically researched and evidence-based psychometrist assessment, R@W isn't just a response to adversity; it's a proactive system for empowering organisations to meet current and future challenges more effectively.

This resilience work increases their ability to meet current and future challenges more effectively.


Why Resilience At Work® (R@W) Stands Out

Resilience At Work® is unique in its comprehensive approach to resilience - focusing on adaptation, optimization, and long-term sustainability.

In an era where organizations, teams, and staff are increasingly required to cope with rapid change and uncertainty, R@W stands out as a vital tool, enabling organizations, teams, and individuals to effectively navigate through challenges and setbacks, adapt to evolving changes and high demands. It goes beyond just meeting immediate challenges, helping to maintain productivity and manage expectations without compromising physical and psychological well-being. R@W equips the workforce to proactively look beyond the horizon to determine how best to position for the future.

   Adapt, Optimise, Sustain   



R@W helps individuals and teams adapt to change with agility, fostering a culture of flexibility and growth mindset.


Through targeted resilience training and coaching, R@W ensures that resilience strategies are effectively integrated into daily work practices, enhancing workplace wellbeing and productivity.


The toolkit provides lasting strategies for managing pressure and stress, ensuring long-term resilience and success.

Why is resilience within organizations important?

Employee well-being is inextricably linked to organizational productivity. Without robust coping skills, employees often find themselves overwhelmed, leading to a cycle of dwelling on problems, heightened reactions to conflicts, and increased anxiety and stress. This not only diminishes their focus but also impacts their overall performance. In fact, a Mental Health America report highlights that 71% of employees face challenges in concentration, underscoring the need for effective resilience strategies.

Developing resilience can significantly enhance various organizational aspects, including

Elevating Workplace Wellbeing and Culture: Employees equipped with resilience strategies are more likely to maintain a positive attitude, fostering a healthier and more proactive work culture.

Catalyzing Innovation: Resilient individuals view challenges as opportunities for learning and growth, driving innovation and creativity.

Streamlining Communication: A resilient mindset enhances feedback management, adaptability, and conflict resolution.

Enhancing Productivity: Resilient teams stay productive and efficient, even under increasing demands, focusing on outcomes and teamwork.

Cultivating Leadership Development: Resilience is crucial for leaders to navigate adversity, learn from setbacks, and instill confidence.

Agility in Transition: Resilience enables teams to adapt to changes and uncertainties in their work environment, maintaining agility in transition.

Cultivating Leadership Development: Strong leaders need resilience to bounce back from adversity, learn from failures, and set an example of confidence for the organization. Building these characteristics in teams expands the leadership talent pool.

Boosting Employee Engagement and Retention: Resilience helps employees effectively manage customer expectations, balance delivery capabilities, and maintain physical and emotional well-being, reducing burnout risks. This not only engages employees but also enhances their commitment to the organization, as evidenced by a report by the American Heart Association, where 94% of employees in resilience programs felt a stronger connection to their employer.

Understanding the Resilience At Work® (R@W)

The R@W Toolkit is a holistic and comprehensive model designed to measure and develop resilience at work. It offers a practical, behavior-focused approach, making it more relevant and actionable within the work context. Comprising three interrelated models, each component of the R@W Toolkit can function independently or be synergistically combined to create significant organizational impact:

Individual Resilience:
The Personal Foundation of Workplace Resilience

The R@W Scale is a scientifically validated tool specifically focusing on individual workplace resilience. It comprehensively measures seven critical components that collectively contribute to a person’s overall resilience at work, providing insightful benchmarks for personal development

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Team Resilience:
Building Collaborative Strength

  • The R@W Team component of the toolkit evaluates and strengthens team resilience. It extends the principles of the R@W Scale to a group context, assessing behaviors that cultivate resilience within collaborative environments.

  • The R@W Team model emphasizes actionable steps that teams can undertake autonomously, fostering a resilient sub-culture within the broader organizational framework, even amidst external pressures.

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Leader Resilience:
Guiding Teams with Resilient Leadership

  • The R@W Leader Scale is dedicated to assessing the behaviors of managers and team leaders that are crucial in nurturing resilience among their team members.

  • This component includes both self-assessment (R@W Leader) and 180-degree assessments (R@W MyManager), offering leaders and their teams a comprehensive perspective on how leadership behaviors influence team resilience.

The measures can be used independently or together, dependent on the circumstances.

Want to find our more?

The R@W Scale is not just an assessment tool; it's a catalyst for resilience transformation at work. Its focus on practical, work-related resilience strategies sets it apart, making it an indispensable tool for any organization seeking to improve employee resilience, wellbeing, and performance.

Ready to Develop Your Resilience Mastery?

At the heart of thriving in today's fast-paced and ever-changing work environment lies the ability to build and sustain resilience. Embrace the Resilience At Work® (R@W) approach and take a significant step towards transforming not just how you work, but how you excel in the face of challenges.

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